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Need to Know Contacts

• If you have questions about how to access the Bookstore Services, reach out to the at sm8585@bncollege.com
• If you have a question about the student accommodation process, reach out to the (SDS) at sds@du.edu.ÌýÌý
• If you have questions about the library reserves process, contact at reserve@du.edu.ÌýÌýÌýÌýÌý
• If you have a question about how to make your course experience more accessible, reach out to the Office of Teaching and Learning (OTL) at otl@du.edu.ÌýÌý
• If you have questions about accommodations for an employee whether that for yourself or a student employee, contact the ADA Coordinator at ada.coordinator@du.edu. Ìý

DU Bookstore

Contact:Ìý at sm8585@bncollege.com

Deadlines for Bookstore:

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Understanding the Importance of using the DU Bookstore:Ìý

• The is the campus-chosen vehicle to provide all course material information to the students. The bookstore provides this service to assist campus staying in compliance with .Ìý
• Students on Financial Aid, or other third-party payers, are at an academic disadvantage to their fellow students who can pay for their materials out of pocket, as their scholarships are only accepted at the bookstore. This includes student veterans, student athletes, and student financial aid recipients.ÌýÌý
• Student athletes who are traveling do not have access to the materials if they are added late, as they get them through the bookstore.Ìý
• Students with SDS Accommodations are unable to request their alternate format textbooks in advance if they are unable to find the information at the bookstore.ÌýÌý
• Providing your textbook information in advance helps enhance the access and runway for all.Ìý

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Submitting your book orders on time contributes to course material affordability by:Ìý

• Allowing your campus store time to source used and rental inventory, ensuring that your students have the most affordable options available for the first day of class.ÌýÌý
• When adoptions are known before our end-of-term buyback event, we can pay your students top dollar for the materials they sell back and keep the affordable books circulating locally.Ìý
• Allowing the campus store team ample time to research your requested materials and determine whether they can be delivered digitally or added to our national list of rental titles, potentially lowering prices even more.Ìý
• Allowing the SDS team enough time to secure an alternate format of your textbook for students with accommodations.ÌýÌý

Student Disability Services (SDS)

Contact: at sds@du.edu

Understanding Text to Speech Software and the Alternate Format Textbook Process:Ìý

• Reading and comprehending text is a vital part of the college experience; however, over 20% of the college population has a disability that impacts their ability to comprehend text.ÌýÌý
• As such, it is incredibly common for students to require the use of text-to-speech (TTS) software or a screen reader in order to access their course materials.ÌýÌý
• Did you know that DU has the Text to Speech Software, that can be accessed by all students, staff, and faculty using Microsoft Sign On and their DU Credentials? Create an account today!ÌýÌý
• SDS needs all faculty to submit their book orders to the bookstore by the bookstore deadline because a single textbook can take 30 or more hours to remediate.ÌýÌý

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Enhancing Digital Access in the Canvas Course:Ìý

All class content, whether on Canvas or provided in class, needs to be accessible, so that students can use text speech with all coursework. Explore the to enhance the accessibility of your Canvas course.

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Questions about other accommodation?Ìý

SDS is always happy to answer questions you might have about a student’s accommodation(s) or how to implement them. Please reach out to sds@du.edu. Ìý

Library

Contact: Course Reserves Team at reserve@du.eduÌý

Understanding the Library Reserves Process:Ìý

• The Course Reserves team in the Library’s Access Unit helps DU students access materials assigned by instructors. At the request of instructors, we compile lists of course readings and make them available to students (typically via a Leganto module in Canvas).ÌýÌý
• We source material from library databases, public websites, and physical material held by the library. We can also scan chapters of books or articles as PDFs to copyright restrictions (up to 20% of a given volume).ÌýÌý
• All of the PDFs that we post in a course are processed for accessibility by screen readers, with the exception of . We are also able to update or replace instructors’ existing PDFs so that they meet accessibility standards.ÌýÌý
• By using Course Reserves, the library can ensure that copyright permissions are obtained, and fair use doctrine applied.ÌýÌý
• Course Reserves can lower costs to students by reducing the texts they need to purchase—we will purchase ebook texts for classes where possible, or we can place a text on physical reserve where it is available for limited check out.ÌýÌý
• This process can be started simply by emailing a syllabus or list of needed resources to reserve@du.edu.Ìý

Office of Teaching and Learning (OTL)

Contact: OTL at otl@du.edu

The OTL is here to support faculty on their accessibility journey. Whether that’s rethinking your course design, attending one of our workshops, or consulting with us to enhance digital accessibility, we are here to help! Just getting started on your accessibility journey? Use the t to help!

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Understanding Proactive Planning for Digital Accessibility with the OTL:ÌýÌý

Scanned Course Readings:Ìý

• Often, faculty procure PDF scans as course content materials. PDFs need to be made accessible using an software such as Adobe Acrobat Pro. You can request access to Adobe Creative Cloud through DU’s IT department.
• Pro tip: If you cannot click in the document, copy and paste, or control find (CTRL+F), the document is just a picture of text and therefore not accessible with text to speech or screen reader software.ÌýÌý

• Want to learn more? Visit the article on the and check out the to learn more!ÌýÌý

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Closed Captions for Course Videos:Ìý

• Providing closed captions on course videos enhance access for all learners, but especially for learners who are Deaf or hard of hearing.ÌýÌý
• Faculty can use to create closed captions for all Canvas course videos.Ìý
• The OTL Ed-Tech Knowledge Base has many articles on .ÌýÌý
• Visit the page to learn more about .ÌýÌý

ADA Coordinator and the Office of Equal Opportunity and Title IX

Contact:Ìý ADA Coordinator at ADA.Coordinator@du.edu

Understanding the Role of the ADA Coordinator:Ìý

• The Americans with Disabilities Act (ADA) Coordinator’s role is to prevent discrimination and to make sure that people can easily find information about disability-related accommodations.ÌýÌý
• My responsibilities include for employees, including student employees, applicants, whether they are students or employees, and guests and visitors.ÌýÌý
• I also provide education and training about many disability related issues such as language use, disability etiquette, how to make a referral to my office and digital accessibility basics.Ìý
• The ADA Coordinator is in the Office of Equal Opportunity & Title IX but does not investigate allegations of disability discrimination, those are done by investigators in Equal Opportunity.Ìý